1. Introduction

WatchBots OÜ ("WatchBots", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our Services. This policy is incorporated by reference into our main Terms and Conditions.

2. Data Controller

For the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, WatchBots OÜ acts as an independent data controller for the personal data it processes. Our registered address is in Harju County, Tallinn, Estonia.

3. Information We Collect

We may collect the following types of information:

• • Customer Information: When you register for our services, we collect information necessary for creating your account and for due diligence. This includes your name, company name, address, email address, phone number, and payment information.
• • Transaction Data: We process data related to your transactions with us, including the services you purchase and the fees you pay.
• • Data Processed by Our Services: When you use our AI services (e.g., for fraud detection), you may send data to our API. The specific categories of data are determined by you and your use case. We process this data on your behalf to provide the service. We have strict security and confidentiality protocols to protect this data.
• • Technical Data: We may collect technical information when you interact with our website or services, such as IP address, browser type, operating system, and access times.
• • Credentials: We store and manage secure credentials such as API keys and passwords required to access our services.

4. How We Use Your Information

We use the information we collect for the following purposes:

• • To provide, operate, and maintain our Services.
• • To process your transactions and manage your account.
• • To improve, personalize, and expand our Services.
• • To communicate with you, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (where you have consented).
• • To comply with legal obligations, such as AML, and to respond to requests from law enforcement.
• • To detect and prevent fraud, security breaches, and other harmful activities.

5. Legal Basis for Processing (GDPR)

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. We will normally collect personal information from you only:

• • Where we need the personal information to perform a contract with you.
• • Where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
• • Where we have your consent to do so.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with the following third parties:

• • Payment Processors: To process payments for our services.
• • Service Providers: Who perform services for us (e.g., cloud hosting, analytics). These providers are contractually obligated to protect your data.
• • Legal and Regulatory Authorities: If required by law or to protect our rights.

7. Data Security

We employ government-grade security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• • The right to access, correct, update, or request deletion of your personal information.
• • The right to object to processing, ask us to restrict processing, or request portability of your personal information.
• • The right to opt-out of marketing communications at any time.
• • The right to withdraw consent at any time.

To exercise any of these rights, please contact us at [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: